Customer & Partner Enablement
Turn product knowledge into real-world adoption and certification
Turn product knowledge into real-world application. Nano Masters AI enables customers and partners with scenario-based learning tied to the workflows that drive value. Validate understanding with credible scorecards and certification thresholds — and keep enablement current as your product evolves.
For Customer Success, Product, Enablement, and Partner teams responsible for adoption, time-to-value, and scalable certification.
Scenario-based certification with thresholds
Delivered via direct links or SCORM 1.2
Scorecards for customers, partners, and cohorts
Supports multiple roles and personas per account
Typical pilot: role setup → simulation → scorecards. Fast, measurable, shareable.
Works for training and assessment—enable or disable the AI Coach per course.
Problem
Enablement content is often static and hard to validate. Customers and partners may “complete training” but still struggle to apply workflows in real situations, slowing time-to-value and increasing support burden.
Outcome
Measurable adoption and credible certification: faster time-to-value, higher correct usage of key workflows, fewer avoidable escalations, and clear readiness signals across accounts and partners.
What you get
Outcomes
- Improve adoption with interactive, workflow-based scenarios
- Validate understanding with decisions — not passive videos
- Scale partner certification with credible thresholds and evidence
- Reduce avoidable support load through better product competence
- Update enablement fast as product and messaging change
How it works
Process
1
Ingest product context
Use docs, workflows, and playbooks as inputs for scenario generation.
2
Generate journeys
Create role-based scenarios and checkpoints tied to adoption milestones.
3
Certify & measure
Issue scorecards and (optional) pass thresholds for certification governance.
4
Iterate fast
Update scenarios as your product changes — without rebuilding from scratch.
Use cases
Where teams apply this solution in real organizations.
Interactive onboarding that drives adoption by practicing real workflows and decisions—then measuring readiness.
Scenario-based certification with credible validation of applied capability.
Practice discovery, objection handling, and positioning in realistic deals—then measure decision quality.
Drive correct usage through realistic scenarios tied to key workflows and common mistakes.
Ensure partners and customers can run the go-live process with evidence-based handoff checks.
Practice handling escalations, prioritization, and customer communication under pressure.
Want a tailored version for your industry?
We generate simulations, assessments, and scorecards for your roles in days.