Go-live readiness
Implementation handoff readiness
Implementation handoffs fail when readiness is assumed. Scenario checks validate ownership, decision quality, and escalation behavior before and after go-live—reducing post-handoff chaos, rework, and avoidable escalations.
Problem
Teams often sign off on go-live without proof of operational readiness. Gaps appear after handoff as escalations and rework.
Outcome
Smoother go-lives, fewer post-handoff escalations, and clearer accountability through measurable readiness evidence.
FAQ
Common questions
Best practice is pre-go-live, at handoff, and 2–4 weeks after go-live to catch real-world edge cases.
Yes—scenarios can test RACI understanding and escalation choices for all parties.
Readiness scorecards by role/persona and a prioritized gap list to resolve before handoff.
Typically—because common missteps and confusion points are caught and coached early.
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