Product adoption

Product adoption training

Adoption sticks when users practice real workflows. Scenario-based training reinforces correct decisions, highlights common errors, and produces scorecards that show who is ready for advanced features and who needs support.

Customer & Partner Enablement illustration
Problem
Users may know features but still apply them incorrectly in real workflows. Traditional training rarely tests edge cases or real decision points.
Outcome
Higher correct usage, faster adoption of high-value workflows, and fewer avoidable tickets and escalations.

FAQ

Common questions

Start with the top 3 workflows most correlated with retention, ROI, or expansion—and the most common failure points.

Yes—create scenario tracks for admins, end users, managers, and power users.

Higher correct usage of key workflows, reduced support volume, and improved time-to-value metrics.

Use cohort scorecards to trigger coaching, in-app prompts, or targeted enablement campaigns.
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