People skills
Soft skills at scale
Soft skills improve through repetition. Learners practice micro-decisions—tone, framing, listening, de-escalation—across many short scenarios. Scorecards show patterns and progress, making coaching targeted and measurable.
Problem
Soft skills programs often feel generic and hard to measure. Managers can’t see whether communication actually improves in real interactions.
Outcome
More consistent communication behaviors, faster improvement through repetition, and clear evidence of skill growth across teams.
FAQ
Common questions
Yes—use rubrics tied to observable behaviors (clarity, empathy, structure, escalation choices) and compare across cohorts.
Typically 5–12 minutes per scenario, designed for repeated practice.
Yes—language versions can be created, and scenarios can reflect local norms and policies.
Start with one or two high-frequency situations (feedback, conflict, customer escalation) and expand based on results.
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We generate scenarios, decision points, and scorecards in days.